Welcome to JHPlugs! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using JHPlugs.com ("the Website"), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
1. Introduction
1.1. JHPlugs is an online retailer offering a variety of clothing and footwear.
1.2. We may update or change these Terms from time to time. Any updates will be posted on this page with an updated effective date. Please review these Terms regularly.
2. User Accounts
2.1. To make purchases or access certain features, you may be required to create an account. You must provide accurate and complete information when creating your account.
2.2. You are responsible for maintaining the confidentiality of your account details, including your password, and agree to notify us immediately if you suspect any unauthorized access to your account.
3. Products and Availability
3.1. All products listed on the Website are available for purchase, but availability may vary. We make every effort to provide accurate descriptions, prices, and images of our products; however, we cannot guarantee that the Website’s content is always accurate or error-free.
3.2. We reserve the right to update, modify, or discontinue products without notice. If an item is unavailable after you place an order, we will notify you.
4. Ordering and Payment
4.1. By placing an order, you are offering to purchase the products in your cart, subject to these Terms. Your order is not considered complete until we confirm your payment.
4.2. We accept various payment methods, including Credit card, debit card, Apple Pay, Google Pay, Klarna & Clearpay. PayPal is not yet supported.
4.3. All prices are listed in GBP and may change at any time without prior notice. Additional charges, including taxes and shipping fees, will be calculated during checkout.
5. Shipping and Delivery
5.1. We ship to UK. Shipping fees and delivery times depend on your location and the shipping method you choose.
5.2. We process orders within 1-3 days, and you will receive an email confirmation when your order has shipped.
5.3. We are not responsible for shipping delays or issues caused by third-party shipping providers. For international orders, you may be subject to additional customs duties or taxes.
6. Returns and Exchanges
6.1. We want you to be happy with your purchase. If you are not satisfied, please refer to our Return Policy for detailed instructions on how to return or exchange items.
6.2. Returned items must be in their original condition (unworn, unwashed, with tags) and must be returned within 30 days of receiving the item.
7. User Conduct
7.1. You agree to use the Website only for lawful purposes. You shall not:
7.2. We reserve the right to suspend or terminate your access to the Website if you violate these Terms.
8. Intellectual Property
8.1. All content on the Website, including but not limited to text, images, logos, and product designs, is owned by JHPlugs and is protected by intellectual property laws.
8.2. You may not use, copy, or reproduce any content from the Website without prior written permission from JHPlugs.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, JHPlugs is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products.
9.2. We are not responsible for any issues arising from the use of third-party services or software used on the Website.
10. Privacy and Data Protection
10.1. We take your privacy seriously. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.
11. Governing Law
11.1. These Terms shall be governed by and construed in accordance with the laws of United Kingdom.
11.2. Any disputes arising from these Terms will be resolved in the competent courts of England & Wales.
12. Contact Information
If you have any questions or concerns, please contact us at:
